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Client Resources

Practical guidance to help organisations plan, procure and manage professional cleaning services. Built for business owners, facility managers, school administrators, property managers and procurement teams.

Start with the Right Cleaning Scope

A useful cleaning proposal begins with a clear description of the premises and expected service. Before requesting quotations, identify:

Areas that must be cleaned
Required service frequency
Operating and access hours
High-use and priority areas
Washrooms and consumables
Floor and surface types
Equipment requirements
Periodic cleaning tasks
Staffing expectations
Reporting requirements
Known hazards or restrictions
Required commencement date
Available Resources

Guides & Checklists

These resources are in development. Request a copy and we’ll send it directly, or ask us to walk through it during your site assessment.

Preparing for a Site Assessment

A guide to the information and access arrangements needed before a commercial cleaning assessment.

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Commercial Cleaning Scope Checklist

A practical checklist for defining rooms, tasks, frequencies, responsibilities and exclusions.

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Office Cleaning Checklist

A structured overview of routine tasks for workspaces, meeting rooms, kitchens, washrooms and common areas.

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School Holiday Deep-Cleaning Checklist

A planning guide for classrooms, passages, offices, ablutions, libraries, staff areas and shared facilities.

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Post-Construction Cleaning Readiness Checklist

A checklist for determining whether a building is ready for detailed cleaning and final presentation.

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How to Compare Cleaning Quotations

A guide explaining why staffing, frequencies, equipment, consumables, supervision and exclusions should be compared—not only the final price.

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Cleaning Inspection Checklist

A practical inspection framework for assessing entrances, offices, floors, kitchens, ablutions and shared areas.

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Cleaning Contract Mobilisation Checklist

A guide covering supplier onboarding, site access, staffing, induction, equipment, chemicals, communications and commencement arrangements.

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Preparing for a Site Assessment

Before the assessment:

1

Identify the facility contact person.

2

Confirm which buildings and areas are included.

3

Arrange access to locked or restricted spaces.

4

Identify current cleaning problems.

5

Confirm preferred cleaning hours.

6

Prepare any existing scope or cleaning schedule.

7

Identify surfaces needing specialist treatment.

8

Confirm whether equipment and consumables must be included.

9

Explain safety, security and induction requirements.

10

Provide the intended service commencement date.

How to Compare Commercial Cleaning Quotations

When reviewing proposals, compare:

Scope — same rooms, surfaces and tasks?
Frequency — daily, weekly and periodic tasks distinguished?
Staffing — employees and labour hours included?
Supervision — who checks the work?
Equipment and chemicals — included or excluded?
Relief arrangements — what happens when staff are absent?
Reporting — attendance, inspections, corrective actions documented?
Exclusions — what results in additional charges?
Mobilisation — how long to start?
Price — does it realistically support the proposed service standard?

Client Responsibilities Before Service Commencement

Clients may need to:

Confirm the approved scope
Sign the service agreement
Provide safe site access
Nominate an authorised representative
Complete supplier onboarding
Arrange security access
Communicate restricted areas
Provide site safety rules
Confirm available water and electricity
Identify sensitive surfaces or equipment
Provide suitable storage where agreed
Confirm the escalation process

Need a Custom Cleaning Plan?

Skyway can assess your premises and develop a service scope around your facility, operating hours and cleaning priorities.